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How to Increase Member Engagement By Turning Experts Into Fearless Beginners

Community, Engagement
By Hana Yen
June 23, 2016
Beginner’s Mind What do all beginners have in common aside from the theme that they are novices? As intuitive as it may seem, beginners are often owners of beginner’s mind, a concept in Zen Buddhism called shoshin. Shoshin refers to an attitude of...
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Four Steps to Increase Online Community Collaboration

Community, Engagement
By Hana Yen
June 06, 2016
"The opposite of autonomy is control. And since they sit at different poles of the behavioral compass, they point us toward different destinations. Control leads to compliance, autonomy leads to engagement.” –Daniel Pink in Drive
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