As a community manager scaling engagement is one of the toughest parts of our job. But the secret to a thriving community is already inside it - those brimming bundles of energy, eager to contribute and impress - the volunteers! Also, fact, people are a little more forgiving of volunteers' actions as they seem them as one of their own.
In today's dynamic landscape, associations face the constant challenge of engaging members, streamlining operations, and proving their value. While the benefits of a strong community are widely acknowledged, the tangible return on investment (ROI), numbers that community managers can point at to justify the investment – often remains a hazy concept. This blog post aims to offer you some concrete ways in which you can measure ROI.
Association community platforms are no longer just digital bulletin boards; they're dynamic hubs essential for member engagement, retention, and the overall health of an organization. As we look to 2025-2026, these platforms are undergoing a rapid evolution, driven by technological advancements and shifting member expectations.
In the dynamic landscape of modern associations, retaining members is not merely a goal; it is the bedrock of sustainability, growth, and influence. While the value proposition of an association is paramount, the operational efficiency and member experience facilitated by technology play an increasingly critical role. At the heart of this technological enablement lies robust association membership software – a sophisticated platform that moves far beyond simple record-keeping to become a strategic tool for lasting member loyalty.
The work is not quite done after selecting a community engagement platform for your association.
So, you've grasped the power of a vibrant online community for your association. You understand that moving beyond basic administrative functions to truly foster member-to-member engagement is the key to retention, value, and growth. But now comes the big question: how do you actually choose the right community platform from the myriad of options out there?
For membership communities, the backbone of your operations has always been your member data. For years, that meant relying on traditional Member Databases (or Membership Management Systems). These are robust platforms designed to manage the administrative side of your association – membership records, dues, event registrations, communications lists, and more. They are, without a doubt, essential for the smooth functioning of any association or membership organization.
In an era defined by digital connectivity, the question for associations is no longer if you need an online community, but how effectively you're leveraging one. One can saftely use that cliche in this context - it is a no brainer, just like having team chat, social media presence etc. Beyond simply having a website, a dedicated online community provides a dynamic, members-only space that serves as the digital heart of your association. It's a strategic investment, often facilitated by robust association membership software, that yields tangible benefits in engagement, retention, and even revenue.
For associations, a thriving community is more than just a buzzword; it's the very foundation of their mission and value proposition. While many platforms offer "community" features, associations have distinct operational and engagement needs that demand specialized solutions. When you are shopping for an online community software, it is important to focus on these unique requirements which are above and beyond what is provided by a generic, horizontal solution.
For member organizations, online communities have long been vital hubs for connection, knowledge sharing, and fostering a sense of belonging. In an increasingly digital world, the ability to effectively engage members online is paramount. Enter Artificial Intelligence (AI) – a transformative force that is rapidly reshaping how these communities operate, from automating mundane tasks to delivering deeply personalized experiences. This blog entry will delve into the profound impact of AI on online community software and, critically, on member engagement, backed by insights and studies.