Online Community Tips

In today's interconnected digital landscape, your community management platform isn't an island. To truly maximize its potential and deliver an exceptional experience for your members, it needs to work in harmony with the other essential tools that power your organization. Integrating your community platform with other business software streamlines operations, enhances data accuracy, and ultimately strengthens the value you provide to your community.

You've successfully launched an online community for your association – that's a solid first step. But the real measure of its success isn't just the initial sign-ups; it's whether those members stick around, contribute, and find ongoing value. For member organizations, high retention rates are fundamental to a thriving and sustainable community. Do those members stay on for years and years, that's when the benefits of a cumulatively growing community show up.

In today's dynamic world, a membership organization thrives on more than just a roster of names; it flourishes as a vibrant, engaged community. We're talking about dynamic hubs where members connect, share insights, develop skills, and truly feel a sense of belonging. But how do you keep these communities buzzing, active, and genuinely valuable to every member? Its not the complete answer, but it is definitely an important component - gamification. 

It is natural to get bogged down by the sea of information one is exposed to while trying to pick an online community software for your membership. There is no one sized fit all solution, and the right choice depends on context and goals. 

Managing an association isn’t for the faint of heart. Between juggling events, tracking renewals, rallying volunteers, and trying to keep members engaged year round, it is a perpetual flurry of activity. While your association management system (AMS) may handle the logistics behind those operations, it’s your community platform that can keep members connected, informed, and active along the way.

In the quest to cultivate vibrant online communities, it is understandable to inevitably turn to familiar chat applications like Slack or Discord. We all get chat, and its real-time immediacy is undeniably appealing for quick exchanges and team coordination. However, for those aspiring to build something truly enduring – a place where knowledge thrives, relationships deepen, and collective value compounds – these tools often prove insufficient.

Remember the good ol' days of online forums? You might recall those early iterations of "online communities" – perhaps a clunky support forum for a software product or a niche message board for industry professionals. Fast forward to today we've gone through multiple software "phases" - cloud, SaaS, social, gamification, to AI. All of these evolutionary changes have found their way into online community platforms as well. 

For community managers in membership organizations, an online community space isn't just a "nice-to-have" – it's something people now look forward to, and they might be surprised if it's missing. In 2025, The days of static forums are long gone. Dedicated community platforms are now sophisticated hubs, purpose-built to help you cultivate a thriving ecosystem for your members. Let's explore the trends shaping this crucial technology for 2025:

Whether you just purchased a new community or if you've had a system for years, the question of if the system is paying off always remains important. Are you seeing a real return on your investment, or is the value you're getting falling short of what you're paying for the system?

Alright, you're sold on building an online space for your members. That's fantastic! But when you're wading through all the options out there, trying to pick the right tech, it can feel like buying clothes online – everyone looks good on the screen, but who's really a good fit?