Online Community Tips

Get online community management tips to help your association, membership organization, or scientific society increase member engagement.

Keeping Your Community Engaged: 7 Ways to Improve Member Retention

Pankaj Taneja Jun 16, 2025 3:02:13 AM
Keeping Your Community Engaged: 7 Ways to Improve Member Retention

You've successfully launched an online community for your association – that's a solid first step. But the real measure of its success isn't just the initial sign-ups; it's whether those members stick around, contribute, and find ongoing value. For member organizations, high retention rates are fundamental to a thriving and sustainable community. Do those members stay on for years and years, that's when the benefits of a cumulatively growing community show up.

The Power of Gamification in Community Management Platforms

Pankaj Taneja Jun 16, 2025 3:00:37 AM
The Power of Gamification in Community Management Platforms

In today's dynamic world, a membership organization thrives on more than just a roster of names; it flourishes as a vibrant, engaged community. We're talking about dynamic hubs where members connect, share insights, develop skills, and truly feel a sense of belonging. But how do you keep these communities buzzing, active, and genuinely valuable to every member? Its not the complete answer, but it is definitely an important component - gamification. 

Top 10 Benefits of Using a Community Platform for Your Association

Anna Dela Cruz Jun 16, 2025 2:44:22 AM
Top 10 Benefits of Using a Community Platform for Your Association

Managing an association isn’t for the faint of heart. Between juggling events, tracking renewals, rallying volunteers, and trying to keep members engaged year round, it is a perpetual flurry of activity. While your association management system (AMS) may handle the logistics behind those operations, it’s your community platform that can keep members connected, informed, and active along the way.

Why you need a Community Management Platform, not a chat software like Slack and Discord?

Pankaj Taneja Jun 10, 2025 2:30:01 PM
Why you need a Community Management Platform, not a chat software like Slack and Discord?

In the quest to cultivate vibrant online communities, it is understandable to inevitably turn to familiar chat applications like Slack or Discord. We all get chat, and its real-time immediacy is undeniably appealing for quick exchanges and team coordination. However, for those aspiring to build something truly enduring – a place where knowledge thrives, relationships deepen, and collective value compounds – these tools often prove insufficient.

The Evolution of Online Community Software

Pankaj Taneja Jun 8, 2025 10:30:00 AM
The Evolution of Online Community Software

Remember the good ol' days of online forums? You might recall those early iterations of "online communities" – perhaps a clunky support forum for a software product or a niche message board for industry professionals. Fast forward to today we've gone through multiple software "phases" - cloud, SaaS, social, gamification, to AI. All of these evolutionary changes have found their way into online community platforms as well. 

Trends Shaping Online Community Software in 2025

Pankaj Taneja Jun 6, 2025 11:30:00 AM
Trends Shaping Online Community Software in 2025

For community managers in membership organizations, an online community space isn't just a "nice-to-have" – it's something people now look forward to, and they might be surprised if it's missing. In 2025, The days of static forums are long gone. Dedicated community platforms are now sophisticated hubs, purpose-built to help you cultivate a thriving ecosystem for your members. Let's explore the trends shaping this crucial technology for 2025:

Building a Thriving Member Community Platform: A Step-by-Step Guide

Pankaj Taneja Jun 2, 2025 3:31:01 PM
Building a Thriving Member Community Platform: A Step-by-Step Guide

In today's super-connected world, having a strong, active member community is a complete game-changer for any organization wanting to grow and make a real impact. A solid member community platform isn't just nice to have; it's a smart move that can completely change how your members link up, work together, and really get value from being part of your organization.